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Yes, currently Telemedica's services are currently focused on supporting U.S. military veterans, particularly in navigating the VA disability claims process. Serving veterans is at the heart of our mission, and as we grow, we hope to expand our support to include their families as well.

No, we do not assist with filing VA claims or offer legal advice regarding the claims process. Our role is to connect veterans with qualified providers who can offer independent medical evaluations and documentation to support VA disability compensation claims.

While we provide high-quality medical evidence to support your claim, we cannot guarantee service connection or specific disability ratings, as we are not involved in the VA's decision-making process. However, we've helped over 20,000 veterans strengthen their claims with strong medical documentation.

If your claim was denied, you can request a rebuttal letter review by signing up under the "Book Now" section of our website. However, please note that not all claims qualify for a rebuttal letter. Eligibility depends on whether we can effectively counter the VA's stated reasons for denial.

Telemedica operates exclusively via telehealth and does not offer in-person appointments. However, our providers are licensed across the United States, allowing us to schedule appointments at times most convenient for you, regardless of your location.

After you book a service, your intake forms will be sent to you by email and should be completed electronically.​

Your medical records and supporting documents are uploaded separately through the My Served With Honor portal, where you can securely submit files for your provider to review.​

For privacy and HIPAA compliance, your care team does not collect records on your behalf—documents must be uploaded directly by you through the portal.

Please note:​

- Files must be in PDF format (no Word, TXT, HTML, ZIP, or password-protected files)​

- Each file must not exceed 25MB. Larger files (up to 200MB) can be uploaded via your portal.​

- 4If you're having issues uploading your files, please call our team at 1-888-251-4430​

Required:

- DD214

- List of rated disabilities and the current rating for each condition

- Medical Records

- All Telemedica intake and legal forms filled out

Highly Recommended:

- Blue Button Report

- Personal Statements

- Buddy Letters

While your personal account is important, the VA places significant weight on documented evidence when reviewing claims. This can include medical records, service records, or other written documentation that supports your claim.

Providing this evidence strengthens your case and helps our clinicians make stronger recommendations for service connections. Without supporting records, the VA is more likely to deny your claim, regardless of your personal account. The more documentation you can provide, the better your chances of a successful outcome.